A guest-service rail for coastal hospitality.

One QR — guests, staff, and managers in sync. Built for the operating rhythm of a four- and five-star hotel.

Trusted by

AureliaMare NostrumOlivetaCasa del Sol

Scan to request

Guests scan the QR at their table, cabana, or room. No app, no friction. They tap a category, you receive it the second they hit send.

One board, every department

Bar, housekeeping, concierge, restaurant, spa — every team works the same live board. Status updates ripple to the guest in real time.

KPIs the GM actually reads

A daily report distilled to four numbers. Where requests came from, how fast you served them, what you sold on top. Sent at 23:00.

How it works

From QR to delivered, in three deliberate steps.

Scan, request

Guest scans the QR at their location. The page is branded to your hotel — not a generic form.

Routed live

The right department picks it up on a shared board. Status updates land back on the guest's phone.

III

Daily report

At 23:00 the GM gets a single page. Volume, response time, upsell revenue. Read in 60 seconds.

“Average response at the pool dropped from eleven minutes to under four. The team actually thanked us.”

General Manager

Mateu Ribas · Aurelia Beach Resort

A 30-minute walkthrough with a Velt operator. We bring the QR.